Front of House

Company 

The Chatwal Boutique Hotel

Job description

Are you the perfect fit for The Chatwal Boutique Hotel in Blackpool, England? We're in search of an enthusiastic Front of House to join our exceptional team and continue the fine work we do.

As our team member, you'll be the initial point of contact for our valued guests, greeting them with a warm and inviting demeanor. Your primary focus will be to deliver impeccable customer service, ensuring that every guest enjoys a memorable stay. Collaborating closely with our dedicated Front of House team, you'll ensure our guests' needs are met promptly and efficiently.

In return for your unwavering commitment, we offer an attractive salary, development opportunities, and a supportive and welcoming work environment

Requirements

Here's a snapshot of the role:

• Prioritize security and safety by consistently following our Security and Health & Safety policies.
• Demonstrate an unwavering commitment to excellence, focusing on the finer details and upholding high standards.
• Embrace training and coaching, showcasing your organizational skills and proficiency in multitasking.
• Work harmoniously with little supervision, serving as a courteous and helpful team player to both colleagues and guests, and embracing feedback with an open mindset.
• Possess excellent communication skills with a friendly and enthusiastic attitude, always ready to learn and grow.
• Exhibit exceptional proficiency in spoken and written English to engage with our diverse clientele.
• Use guest feedback as a compass for continuous improvement in our guest experiences.

Other

What do we  need?

• We need a person with passion.
• To be someone who has an eye for detail.
• Be very organized.
• To be able to work under little supervision.
• You will also have the value of teamwork at heart.

If you're ready to be a part of The Chatwal Boutique Hotel family in Blackpool, we look forward to receiving your application!